Terms of Use

Effective Date: 1st January 2023

Welcome to The Strawbyte Workshop. By accessing and using our website, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

1.1 By using our website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website.

2. Changes to Terms

2.1 We reserve the right to modify or amend these terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any updates. Continued use of our website after any changes constitute your acceptance of the modified terms.

3. Privacy Policy

3.1 Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

4. Use of the Website

4.1 User Account: Some areas of our website may require you to create an account. You are responsible for the confidentiality of your account information and for all activities that occur under your account.

4.2 Prohibited Activities: You agree not to engage in any unlawful, unethical, or harmful activities on our website. This includes but is not limited to, using our website for spam, hacking, or distributing malware.

5. Orders and Payments

5.1 Pricing: We strive to provide accurate pricing information on our website, but we do not guarantee the accuracy of pricing information. Prices and availability are subject to change without notice.

5.2 Payment: We accept payments through the methods specified on our website. Payment information is handled securely, but we are not responsible for any issues related to third-party payment processors.

5.3 Delivery: We use Royal Mail as a trusted delivery partner and allow for worldwide delivery. In the event of disputed deliveries we will open a support case with Royal Mail which will be subject to their processes while the case is investigated and until it is resolved. At no point will a refund be offered until an open support case is completed, or the delivery SLA for the service has expired,

5.4 Lost or Returned Orders: In the event of items lost in the post, a new delivery will be dispatched once Royal Mail has accepted the claim made under the postage insurance. Should Royal Mail or any international delivery partner return an item to Strawbyte Workshop, for any reason (including under a CN-15 return notice), the order will be cancelled. The cost of the goods will be refunded minus the postage costs incurred. You will be responsible for placing a second order if you continue to want to recieve items from us.

5.5 Refunds: Before goods are shipped you are free to cancel the contract and expect a full refund, You may do this by contacting workshop@strawbyte.com and quoting your order number. Once, shipped, refunds will be given for returned goods. You are responsible for covering the cost of a return.

6. Intellectual Property

6.1 Content: All content on our website, including text, images, graphics, logos, and videos, are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License: You may access and use our website for personal and non-commercial purposes. You may not modify, copy, reproduce, distribute, display, or create derivative works from our content.

7. Third-Party Links

7.1 Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume any responsibility for the content, products, services, or practices of these third-party websites.

8. Disclaimers and Limitations of Liability

8.1 Disclaimer: Our website is provided on an "as-is" and "as-available" basis. We make no representations or warranties regarding the accuracy, completeness, or reliability of our content or the availability of our website.

8.2 Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising from your use of our website.

9. Indemnification

9.1 You agree to indemnify and hold us harmless from any claims, damages, losses, or liabilities arising from your use of our website or violation of these Terms of Use.

10. Termination

10.1 We reserve the right to terminate or suspend your access to our website at our discretion, with or without notice.

11. Governing Law

11.1 These Terms of Use are governed by and construed in accordance with the laws of England and Wales.

12. Contact Information

12.2 If you have any questions or concerns regarding these Terms of Use, please contact us at:

workshop@strawbyte.com

Thank you for using The Strawbyte Workshop